Terms and Conditions

The following terms and conditions apply to all transactions through this site - using our services confirms your acceptance of these.

Purchasing

We advise clients to obtain a sample of their chosen fabric, wallpaper or trimming , to ensure that you are happy with this item before ordering - see later for returns policy. Shades can sometimes vary slightly between samples and batches - if the colour match is critical, please ask us to order you a 'stock cutting' of the current batch when placing your order.

All prices include VAT at the standard UK rate of 20%.

The price you are quoted will be valid for 14 days. If you order the quote after this period has elapsed, the most recent price for the fabric will be used when calculating the order total. You will be notified of any changes when you add the quote to your basket.

All goods are subject to availability, and full refunds will be given immediately if for any reason your order cannot be fulfilled by the Fabric Company within the required time scales. We cannot be responsible for delays beyond our control.

We have no minimum order, unless this is imposed by a particular fabric company, however, discounts available will vary with quantity ordered and between different fabric companies. Fabrics are supplied in whole metres.

Fabrics to be used for Upholstery need to comply with the Furniture and Furnishing Fire Safety regulations which came into force in 1988. If they do not meet regulations, your Upholsterer may be able to use an Interlinear or Barrier cloth - please check with your Upholsterer before ordering.

Shipping

There is a delivery charge of £10 for delivery per item within mainland UK. For all other destinations, please email us for a delivery quotation. Delivery is charged by the fabric companies, and as your order has already been heavily discounted, we're afraid that we can't absorb this charge also.

We would normally expect your order to be dispatched to you within 7 to 10 working days. If you are working to a deadline, please let us know when placing your order.

Some fabric companies hold their main stock outside of the UK and so some orders may on occasion take slightly longer than this.

Should we find that your order is likely to be delayed, or the item is temporarily out of stock, we will contact you as soon as possible.

These delivery time scales are approximate, and we cannot be held responsible if delivery takes longer than expected.

All goods are subject to availability, and full refunds will be given if for any reason your order cannot be fulfilled by the Fabric Company within the required time scales.

Please note: Orders can only be sent to a single address. If you require that part of your order be sent to a different address, please order those items separately.

Privacy Policy

The personal data you provide such as your email address and delivery address will be used by us to provide order confirmation and to fulfill your order. No information provided is forwarded to any other marketing company.

Returns policy

1. Please contact us within 7 days of receipt of your order should you have any query.
2. Whilst every effort s made to ensure that you receive the required goods in the best possible condition, please inspect your good carefully upon receipt. In the unlikely event that you receive faulty goods, please contact us immediately and we will replace these free of charge. Please note that no refunds can be given once goods have been cut, treated or altered in any way.
3. Should you realise that you have ordered the wrong product and wish to return goods that are not faulty, this may be possible - please contact us to discuss this. Goods can only be returned to us after agreement has been confirmed in writing.
4. Please note that no refunds can be given once goods have been cut, treated or altered in any way.
5. Any goods returned must be in a saleable condition and in the original packaging.
6. Returns are not usually possible if under 5 metres.
7. The Fabric Companies do impose restocking fees or handling charges - typically 25% of the order value, although this could be as much as 75%, and so a full refund would not be possible. All costs relating to postage for returns are the buyer's responsibility.

This does not affect your statutory rights.